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FREQUENTLY ASKED COMMERCIAL QUESTIONS
1. How much does it cost? Depends on a number of factors such
as:
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How many people will be accessing the system?
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Do you have a specific number of processes you wish to improve/automate/manage?
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Do you wish to create workflow applications using your in-house expertise?
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Do you wish to host the applications yourselves?
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Do you wish to purchase the software outright or lease it over a specified
term?
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What percentage of the users would be using the system on a daily basis?
Typically a Kontinuum implementation starts from $20,000
2. What pricing options are available? . Leased (Usually 3
Year term) . Purchased (with or without ongoing Maintenance) . Web and Flo
Hosted (Monthly expenditure)
3. Who else is using it? To date, there are a number of small
to medium businesses using Kontinuum to increase the efficiency of their
processes.
4. What types of Industries are using Kontinuum? .
Manufacturing . Clinical Trials . Energy Trading . Music Industry Management .
Merchandising . Project Management / Construction . Sporting Clubs
5. How can it be applied to these industries? . New Product
Development . Leave Requests . Travel Requests . Capital Expense Request .
Internal Requisition . Project/Document Management . Stock Control . Booking
Management . Quoting and Invoicing . Registrations
6. How long has Web and Flo been around? Web and Flo has been
developing the leading Australian technology Kontinuum since 2000, with the
launch of the product in May 2004.
7. How do I know there is going to be someone to support me? Web
and Flo has a wonderful support team available to assist when necessary. It is
Web and Flo policy to tailor a support package to each individual client, so we
don't charge people for services they don't need or want. As the Kontinuum
technology is web based, Web and Flo can support the technology from anywhere
in the world. Web and Flo can also be available to support onsite if required.
8. Is this an Australian developed product? Yes it is, 100%
developed in Melbourne.
9. How long does it take to deliver a solution? This will vary
based on the number of stages in the process. A simple 1 form, 10 questions
process can be available to staff in 2 hours.
FREQUENTLY ASKED TECHNICAL QUESTIONS
1. What is the difference between Kontinuum and Lotus Notes? Lotus Notes has
two core modules, Email Client and Workspace. Kontinuum does behave as an email
client but is similar to Lotus' Workspace module. They both create forms and
store data in databases but the similarities end there.
Kontinuum is accessible only via an Internet Browser
Lotus is accessible via Lotus Notes clients only
Kontinuum forms and workflows can be created by anyone
Lotus requires experienced programmers to produce forms and workflows
The time spent to create workflows in Kontinuum and Lotus is drastically
different with Kontinuum taking very little time as no coding is required
2. Can Kontinuum integrate with MS Outlook and Lotus Notes? Email
notifications from Kontinuum can be sent to any email software.
3. What software is required to run Kontinuum? Kontinuum works
in two scenarios, ASP or Client Hosted In the ASP model the only software
required is a Web Browser. In the Self Hosted model, the following software is
required: . Windows XP, 2000, 2003 Server . MS SQL 2000 . IIS 5+
4. What hardware is required to run Kontinuum? Kontinuum works
in two scenarios, ASP or Client Hosted In the ASP model no hardware is required
as the client applications are hosted in a secure server environment. This
environment has state of the art security, the latest equipment and the
Microsoft licence fees are borne by Web and Flo. In the Client Hosted model,
the following is the minimum hardware required: . Pentium 4 1.2 MHz . 512 Mb
RAM . 10GB Hard Drive
5. Do I need a programmer to define my business rules? It
depends on their complexity; if the business rules have complex logic then
someone with technical expertise may be required. In the upcoming version of
Kontinuum there will be intuitive rules wizards that will allow anyone to add
and modify business rules.
6. Do I need a programmer to design forms & workflows? No,
design forms and workflows can be done by anyone after a small amount of
training.
7. How long does it take to design a form and have it on my Intranet?
To design one form and create storage for your data, usually takes around 15
minutes.
8. Do I need a DBA to create and manage the databases used behind
Kontinuum? No, Kontinuum creates and manages databases
automatically.
9. How many users can access each application simultaneously? As
many users as desired; if the application is Client Hosted the hardware needs
to be adequate for the number of users.
10. Does every user have a username and password? Yes, this
allows everyone to participate in their part of the process.
11. Can Kontinuum be used offline (Not connected to the Internet)?
No, Kontinuum was designed to harness the power of the Internet.
12. Can I link to with my existing systems? Yes, Kontinuum can
manipulate data from any ODBC compliant database.
13. What software is Kontinuum written in? Kontinuum
components are written in Visual Basic.NET, which are called through ASP.NET
web pages. They only serve HTML and Java script and do not require any Active X
components.
14. What Browsers are compatible with Kontinuum? . Internet
Explorer 6+ . Mozilla Firefox . Netscape
15. Can I be notified when a Task becomes available to me? Yes,
as soon as a web form is completed, if a rule has been set to notify the next
person in the process, then an email alert will be sent with a link directly to
that task.
16. Can I be notified before a Task becomes overdue? Yes,
however you can be notified before a task becomes overdue - much better!
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