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Bookings and Events
If you are looking to manage performers, events, clients and
venues, then Kontinuum can help. From the time a potential client
requests an event until the final invoices have been settles Kontinuum can
ensure your events run smoothly.
Capital Expenditure
With Kontinuum you can 'bubble' up the Capital Expenditure chain
unless a request is either rejected or a person(s) with significant authority
approves the request. This allows for instant access so you
see at what stage your request is.
Change Management
Track Changes and show a full audit trail using Kontinuum work flow
Software. With Kontinuum you have the ability to log everything someone
alters information a view: who, what and when and why.
Clinical Trials Management
Clinical trials are often a mess. Kontinuum can assist
you in meeting many of the challenges from recruitment,
adverse event reporting and compliance.
Customer Relationship Management
With Kontinuum not only can you manage your customers but you can
also have that information made available to other work flow applications such
as: Invoicing, Lead Management, Support Requests etc.
Help Desk
With Kontinuum putting problems in the hands of the right
person is easy. Kontinuum can provide scripts, access help
files and dynamic routing to decrease the time spent on the phone.
Invoice Arrival
Kontinuum allows you to create simple and complex Invoice Arrival
procedures. These can tie into a capital expenditure work flow
application, CRM, and Financial system to ensure that all your information is
consistent.
IT Development
Using Kontinuum you can monitor key objects, resource scheduling,
testing and all other tasks that need to be managed in medium to large IT
projects. With Kontinuum not only do you have greater visibility over the
project but greater flexibility.
Leave Requests
Request leave, approve leave, assign someone to fill in for you
while you are gone, and even deduct salary based on leave. These are just
some of the options when Kontinuum is applied to leave requests.
Manufacturing
A Kontinuum solution can provide you with a single integrated
environment not only for you but your customers as well. This
way you and your customers can see how orders are progressing.
This also allows you to pinpoint bottlenecks in the manufacturing process.
Marketing Campaigns
Use Kontinuum as a central hub to manage all the details of a
marketing campaign from creative to budgeting to scheduling media advertising.
Member Registration
Registering new members, keeping members up to date and renewing
subscriptions are just some of the features Kontinuum can bring you.
New Product Development
Deciding to develop a new product is one of the most important
decisions a company can make. All areas of the business need to be drawn
into alignment (finance, production, marketing, sales, delivery, etc.) to
ensure that a new product has a maximum opportunity to succeed. With
Kontinuum you can cut down the time from conceptualisation to delivery though
better tracking and use of escalations.
Performance Review
With Kontinuum you can make sure that performance reviews are
scheduled and completed on time and in a standarised way. Kontinuum also
ensures that the outcomes of the review such as salary changes are sent to
the appropriate people.
Project Management
Managing tasks, timelines, costs and procedures is made easier
through the use of Kontinuum work flow Software. Kontinuum can provide a
central hub to make sure that a project at the high and low level is on time,
on cost and to specification.
Recruitment
From scheduling interviews, to salary negotiation, to orientation
there is a lot that goes on in the hiring process.
Kontinuum provides you with a structured approach so that from the time
you start seeking for a new staff member until their first week on the job
the process is consistent with company policy.
Requirements Gathering
If you are starting a new project requirements gathering is
perhaps the most important step. Kontinuum can provide you with a
system to ensure that all process owners are consulted, key decision are made,
and all high and low level requirements are collated into an easy to read
specification.
Sales Order Processing
Quoting, Ordering, Assembly, Delivery and Invoicing can become a
seamless process with Kontinuum. Kontinuum can also show your clients
where their orders are at via the web so you spend less time on customer
enquiries.
Sales Process Management
Businesses often have very different and unique processes when it
comes to attracting customers. The flexibility of Kontinuum allows you to
design a system tailored to the unique needs of your Sales Process. The
mobility of Kontinuum allows for a dispersed sales force to function in a
consistent way and provides management with clear view of sales projections.
Systems and Process Document Control
Sometimes the most important process you need to control is how to
control processes. Kontinuum allows you to manage your key control
documents from versioning to approval to enterprise wide deployment and
archiving.
Travel Requests
Travel Requests can be an important yet often overlooked process
within larger organizations. Kontinuum can assist you by ensuring
management approval is received, requisitions are sent to the appropriate
person and even send an email to a preferred supplier.
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20. What are the features of Web and Flo?
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There are two different areas of Kontinuum. The
Design Studio and the End User Environment. This page describes some of
the more commonly used technical features in both of these areas.
Features of the End User Environment
Data Capture Web Forms
When participating in a workflow, end users contribute information
through web-forms. With web-forms you:
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Complete tasks by filling out simple or complex web-forms.
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Answer questions and have the answers stored in a database.
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Place post-it notes on web-forms.
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See a log of all changes to data within a web-form.
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View help on a web-form to ensure its correct completion.
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See informative error messages when web-forms are fill out incorrectly.
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Approve and Reject web-forms.
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Upload, check-in and check-out documents or files.
Active Eye
Web and Flo's unique
Active Eye feature shows you:
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A graphical representation of work flow instances and stages completed in
real time.
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Who needs to complete the next step to progress the workflow.
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Who has modification and approval rights to web- forms.
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An Audit Trail of who completed each step and when.
Navigation
When navigating through Kontinuum utilise Task
Lists, Item List and Task Calendars, that give
you the ability to:
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See in real time what tasks in a work flow require your attention.
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Sort tasks by priority and due date.
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Sort and filter information.
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Lock a work flow instance and secure the data behind it.
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View only the information that you have access to.
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See your tasks' due dates and other key dates in a calendar format.
Web-Based Reports
Kontinuum reporting gives you the ability to:
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Create custom reports.
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Access real time reports over the web.
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Download or email any report as an Excel document for analysis or import the
information into an alternate application.
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Use the built-in data warehouse capabilities for complex data analysis.
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View pre-built reports to analyse bottlenecks and potential causes of slow turn
around times.
Other Features
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Perform complex analysis on data.
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Create word documents from templates using information provided in
web-forms.
Features of the Design Studio
Graphical Web-Based work flow Designer
Designers create work flow applications that fit the uniqueness of
their business. This allows you to:
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Create simple or complex multi-layered business process.
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Apply business rules to a work flow using WAFFL (See below)
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Determine within the work flow when a task should appear in your Task List.
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Create workflows that exchange data with Legacy systems.
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Interweave processes so reaching a stage in one work flow completes or
initiates a stage in a different workflow.
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Create add-on widgets to do almost anything.
Web-Based Form Builder
Designers use the form builder to:
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Create customised web forms and database structures within minutes.
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Drop any form into any workflow.
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Design forms by answering simple questions such as:
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What question text will you display to the user and
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How are you going to answer it (i.e. text box, radio buttons).
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Configure the behaviour of questions and answers using WAFFL (See below), thus
ensuring all data is validated before the work flow proceeds.
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Add in approval routes for an individual question or an entire web-form.
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Link forms to data in Legacy systems.
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Copy, paste and re-use pre-built web-forms and questions.
Customisable Appearence
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Gives the Designer the ability to customise the appearance of their Kontinuum
applications.
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Designers create their own style sheets, templates or images to tie their
Workflow solutions into their corporate image.
Security
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All users by default are required to login to Kontinuum
before viewing or modifying any information.
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Successful and unsuccessful login attempts are logged by the system.
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'Complex Password Mode' allows Administrators to switch the level of complexity
of a users password.
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Kontinuum
offers SSL certificate for added security.
-
Kontinuum
can integrate with Active Directory so users only have to remember one
password.
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Every transaction is logged allowing you to track who, what and when changes
were made to information held in the system.
Schedule
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You schedule tasks to appear in users Task Lists on a recurring basis. For
example:
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Prompting users to complete time sheets once a week.
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Prompting users to complete expenses once a month.
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Escalations
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You are able to ensure tasks are flagged or reassigned under
certain conditions
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Email a reminder or re-assign a task a day or a week after a task is overdue.
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Email a reminder or re-assign a task after a period of inactivity.
Web-Based User Management Module
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With an easy to use web interface, you are able to:
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Manage what users see and do in each workflow.
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Change passwords.
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Change user details.
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Post news articles for users to view important messages after login.
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Determine which users see which news articles.
W.A.F.F.L. (Web and Flo Functional Language)
WAFFL allows you to:
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Modify the behaviour of questions, forms, reports, routing and user
permissions.
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Create functions using information from an ODBC compliant database and
information stored in the form or the session.
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Embed statements from two of the most commonly used scripting languages SQL and
VBScript.
Further Features
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Automated database creation and administration.
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Developed using industry standard software.
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Complete customisation of any workflow.
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Pre built solutions such as CRM.
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Tested on Internet Explorer, Netscape and Firefox Browsers.
20. What are the benefits of Web and Flo Kontinuum?
Automation, Continuity, Centralisation, Efficiency, Lucidity, Economisation,
Reach, Adaptability, Traceability, Extensibility, and Standardisation.
Too much manual effort?
AUTOMATION
Kontinuum
eliminates double entry and automates system to system talk thus
saving time.
Need to ensure nothing falls through the cracks?
CONTINUITY
Kontinuum allows for instant notification of events within
a work flow to one or many users. Within Kontinuum, events can
trigger an email message or SMS to be sent to another user or users
with data entered into a Kontinuum form or simply a message telling
them that an event has occurred. With Kontinuum Active Eye you can see at
what stage a work flow instance is at and what everyone's roles and
responsibilities are. This allows for a faster response to staff,
customers or partners.
Need to leverage your existing IT investment?
CENTRALISATION
All business applications are contained within Kontinuum so
you don't need to spend time switching to and from different
applications. Kontinuum also provides a common point of entry to
information in existing legacy applications.
Centralisation is further increased by Kontinuum
reporting. Kontinuum reporting allows you to analyse data
in real time allowing for faster decision-making. Reporting also
gives you the ability to e-mail or import reports into statistical
analysis programs like SAS, Crystal or SQL Reporting services.
Is everything running smoothly?
EFFICIENCY
Kontinuum's inbuilt searching and filtering functionality
saves time when looking for information.
To avoid two people changing the same information at the same
time, Kontinuum locks data when you access it.
Kontinuum checks answers against a set of possible
answers or rules. This ensures that all information in the system is
correct and meaningful thus reducing errors.
Kontinuum's approval feature allows other members of
organisations to approve information before it progresses, ensuring management
or client approval is not bypassed.
Are things making sense?
LUCIDITY
With Kontinuum's
Active Eye seeing and understanding the big picture is
easy.
Unlike other work flow software, with Active Eye you get to see
a real-time view of the whole process: where you are, what events to
place, what you and others are supposed to do, how to do something and who is
working on other steps in the process.
Further clarity is provided as you are able to view a task
list of prioritised items awaiting your input, leading to faster response times
and promoting better time management.
Do you need to deliver more with less?
ECONOMISATION
There are many cost advantages to deploying a Kontinuum Solution.
Kontinuum can provide one system for all your different work flow
applications thus saving on the cost or purchasing and maintaining separate
systems.
By using the
Workflow Designer your best practices are always followed as the
business process is designed by you. This ensures users follow
procedures, errors are reduced, and the company is runs the way it is
intended.
Kontinuum designers enable you to cut the
development time and cost of creating custom applications by up to 80% and
develop applications internally.
With Kontinuum users with limited IT skills create their own
web-based applications eliminating the need for
expensive programmers. Furthermore database structures are created
automatically thus a database administrator is no longer required.
Since Kontinuum is 100% browser based there is no
need for system upgrades, or dedicated servers.
Web and Flo's flexible pricing allows you to only pay for users who
use the system, and occasional users pay a greatly reduced rate. Coupled
with Web and Flo's site license, and hosted pricing Web and Flo provides a
cost effective solution whatever the size or the requirements of your
business might be.
Can you access your systems from anywhere?
REACH
Kontinuums web based nature allows you
to involve your staff, clients and alliance partners wherever they may
be. Being web-based, Kontinuum supports the involvement of staff,
clients and partners in your work flow regardless of location.
This allows clients to see status reports in real time instead of
having to call you. Not only does this your provide clients with a better
service but also reduces your time and costs following up client information.
Do your business processes change from time to time?
ADAPTABILITY
Change is inevitable in business and a key requirement when purchasing a
workflow product how well it adapts to process change. Kontinuum
easily modifies existing applications to suit your evolving business
needs while preserving existing data.
Kontinuum also adapts to your organization by configurable template
files that reinforce your corporate identity.
Are things falling through the cracks?
TRACEABILITY
The difficulty with relying on traditional systems is that while
they provide users a way of completing their tasks they do not ensure the
tasks are accomplished. Kontinuum uses task lists and escalation
rules so things that need to be done always get done.
Through Audit Trails and Performance Reporting, Kontinuum can
identify inefficiencies in workflows as well as who is missing deadlines, who
has a low throughput and where the bottlenecks are. Finally Kontinuum shows
you who created, updated, deleted and approved information.
Do your IT systems grow with your oganisation?
EXTENSIBILITY
Kontinuum is a platform allowing you to create
add-ons or widgets to meet your ever changing business requirements.
Are best practices being followed?
STANDARDISATION
A final benefit of Kontinuum
is it allows you to create applications users are guided through
processes thus adhering to company policy and procedure.
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21. What types of communication does kontinuum provides?
Kontinuum provides human to human, human to system and system to
system communication. Web and Flo can generate emails, maintain tasklists
and send phone, fax and other alerts to facilitate human to human
communication. In fact Kontinuum can even help you write standard mail
documents.
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22. What types of data can Kontinuum Store?
Kontinuum stores several common database field types such as
varchars, datetimes, dates, memos, integers, reals, money etc.
It also stored uploaded files such as: word documents, jpgs, gifs,
excel files and any other windows file format document.
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23. How can I view my data?
Kontinuum has several options for looking at reports.
First there are standard SQL reports. This allow you to
see information from a query in the database. You can then sort,
filter and download this information. Second there are built in
graphical reports. With this you are given a graphica view of: where
the bottlenecks are, which users have the best and worst through put and which
steps are the fastest and slowest to complete. Thirdly there is
the Built in Datawarehouse or Datacube. Here you slice and dice
by year / years, month / months, day / days, week / weeks, hour / hours ,
minute / minutes, second / seconds or by a heirarchy that you have
developed or by a multiple or a number. Using this features you can
acurrately measure all aspects of what you business is doing.
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24. What is new for Kontinuum in 2006?
Kontinuum has many goodies in store for the 2006
version.
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Look: A more configurable look and feel, a few new templates
to choose from.
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Positioning: more flexible drag and drop positioning when
designing forms.
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Formus: Users can create forms to discuss inter or intra
office topics and articles with the ability to make the threads open to
specific users or groups.
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Easier transfer between itemlists and tasklists.
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Widgets: Several new answer box and process gate widgets.
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Zoom: the ability to zoom in and out of workflows when zooming
in you can see more information at the work flow level.
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Compatibility with the next version of visual studio.net
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More complex and visual results reporting.
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Ability to place a survey or an article on the homepage.
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25. What types of database can Kontinuum Link to?
Kontinuum can exchange, read, write and delete information with any
ODBC(Open Data Base Connectivity) compliant database. Some ODBC compliant
databases are Microsoft SQL Server, Oracle, Access, Excel, MySQL, XML
documents(readonly), FoxPro, dBase, Paradox, CSV files, text files, the is
almost endless.
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